0 0
ALBERT KREUZ uses cookies for the best shopping experience. You agree by remaining on the website.

Terms and Conditions

GENERAL TERMS AND CONDITIONS  (with legal information)

 

1. Scope and definitions

 

These General Terms and Conditions apply when you access the ALBERT KREUZ online store or place orders to purchase any of the goods from the website store at www.albert-kreuz.com.

Please read these Terms carefully before using the website and placing your order. By accessing any part of the website or ordering goods from the website you agree to these Terms.

 

 

2. Identity
 

Orders in our online shop form a binding contract with

 

ALBERT KREUZ GmbH 
General Manager: Uwe Schmidt 
located at : Rheinstr. 10a, 14513 Teltow, Germany, 
Local Court: Reg. Nr.  HRB 21434

VAT Nr. : DE260949538

 
Legal address:
ALBERT KREUZ GmbH
Rheinstr. 10a
14513 Teltow,  Germany
 

Regulation Authority:
City Council Teltow, Trade Office
Postdamer Str. 47/49, 14513 Teltow, Germany
 
Contact:
Tel +49 3328 3310370
Fax +49 3328 3310371
E-Mail: 
info@albert-kreuz.de 

Website admin: webkat@albert-kreuz.de 

 

 

3. Return policy

 

You have the right to cancel the binding contract within a thirty-day cooling off period starting on the day you receive the items according to the distance selling regulations. During this time you are entitled to examine the goods as you might do in a store. If you change your mind, you are allowed to cancel the purchase regardless of the reason and you will receive a full refund within 30 days of sending back the items to our shipping and handling service center. Please note that you are liable for the costs of returning the items.

 

However, the thirty-day cooling off period does not apply for the following situations:

 

- The goods ordered were customized for you

- The goods are no longer in the original condition as when they were delivered to you

 

In order to exercise your right to cancel your order, you must provide notice of cancellation in writing,

 

- by mail to :

ALBERT KREUZ  GmbH
Rheinstr. 10a
14513 Teltow
Germany

 

- by fax to : +49 3328 3310371

 

- by emaid to: info@albert-kreuz.de, www.albert-kreuz.com.

 

If you cancel your order by returning the goods you need to send them directly to our shipping and handling service center:

Albert Kreuz GmbH / RETOUREN
c/o VDS Versand- und Daten Service
Schlossstraße 5
37412 Herzberg
Germany

 

If your goods are faulty or do not meet the description given on our website, please contact us at your earliest convenience at info@albert-kreuz.de or by fax at +49 3328 3310371. Please return faulty items to our shipping and handling service center (see address above). We will then provide a replacement if available or alternatively we will give you a full refund for the items (including delivery charges).

 

The right to cancel is applicable only to end consumers and not to business traders.
 

4. Order process

The goods displayed in our online shop do not constitute a binding offer but only a non–binding online show-room of our range of products.

 

You may select items from our range of products. By clicking on the “add to shopping cart” button these items will be added to your "shopping cart". After inserting your personal data and clicking on the “send order” button in the shopping cart, you submit a tentative order to buy the goods in the shopping cart.

 

As soon as we accept this tentative order, your order forms a binding contract of sale between you and us.

 

Before placing an order you can view and amend your order details any time by clicking on the “shopping cart”. During the 4 steps in the order process, you can check if all details are correct and change them if necessary.

 

An email will be sent to you automatically, confirming the receipt of your order with a summary of your order details. In a second step you will receive our order confirmation which constitutes the acceptance of your tentative order and forms a binding contract. If your email address is missing or invalid the binding contract is formed at the moment when you receive the items. We are able to accept your tentative order within 7 days.

 

Orders in our online shop form a binding contract with
 
ALBERT KREUZ GmbH 
General Manager: Uwe Schmidt 
located at : Rheinstr. 10a, 14513 Teltow, Germany, 
Local Court: Reg. Nr.  HRB 21434

VAT Nr. : DE260949538

 
Legal address:
ALBERT KREUZ GmbH
Rheinstr. 10a
14513 Teltow
Germany
 

Regulation Authority:
City Council Stahnsdorf, Trade Office
Annastr. 3, 14532 Stahnsdorf , Germany
 
Contact:
Tel +49 3328 3310370
Fax +49 3328 3310371
Email: 
info@albert-kreuz.de 

 

 

5. Storage of the contract data 
 
We save your order and the the related order data you entered. If you want to print your order, please use the print function in in step 4 of the ordering process. When you confirm your order with the “send order” button in step 4 of the ordering process, you will see the following message on the screen “Thank you for your order on ALBERT KREUZ shop”. You can print your order now including all data you entered.  After completing this step, the data is no longer available. However, if you entered a valid e-mail address, you will receive a confirmation of your order receipt by e-mail containing all the data you entered.

 

6. Property 
 
All items remain in the property of ALBERT KREUZ GmbH until full payment is received.

 

7. Payment and Shipping
 
Items are normally shipped on the next working day after you placed your order, at the latest within 5 working days after receipt of payment if not indicated differently in the article description.

We only accept payment in advance. Payment can be done by bank transfer, credit card or PayPal.

 

8. Warranty 
 
Legal warranty is applicable.

 

9. Notice regarding packaging regulations 

 

Our company is affiliated to Landbell AG, Mainz (customer ID: 4102578), the nationwide recycling and returning company. In this way we comply with the regulations on packaging defined by the German law § 6 VerpackV, relating to the  packaging of products  sent directly to the consumer. 

 

For more information, see www.landbell.de

 

10. Final provisions 
 
Our items can be shipped worldwide.

 

German law is applicable – excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG)

 

ALBERT KREUZ Shop
Durchschnittliche Bewertung: 4.98 (von 5.00). Ermittelt aus 109 Bewertungen.