Choose the product and size you would like, add the item to your cart and follow the steps at checkout. You can place your order as a guest or create a customer account.

As long as your order has not yet been shipped, we can often still make changes. Please contact us as soon as possible: 📞 +49 3328 3310 370 | ✉ info@albert-kreuz.de | 💬 WhatsApp

• PayPal – pay quickly and securely using your PayPal account.
• Shop Pay – fast and secure checkout using your saved payment details.
• Apple Pay – convenient payment on compatible Apple devices.
• Google Pay – fast checkout using your Google account.
• Klarna – the Klarna payment option available to you will automatically be displayed at checkout.
• Bancontact – secure online payment for customers with a Belgian bank account.
• eps bank transfer – online payment via Austrian online banking.
• Advance payment by SEPA bank transfer – we will ship your order as soon as your payment has been received. Bank processing usually takes 1–3 business days.

The payment methods actually available to you will be displayed at checkout and may vary depending on the delivery country, device and order value.

First, reload the page or try using a different browser or device. If the problem persists, please contact us:

📞 +49 3328 3310 370 | ✉ info@albert-kreuz.de | 💬 WhatsApp. We will be happy to help.

Orders placed by 1:00 pm CET Monday to Friday usually are shipped on the same day. Standard shipping to the United Kingdom usually takes 5–12 business days. DHL usually takes 3–7 business days, while DHL Express usually takes 1–2 business days.

You can find delivery times for other countries and further information on our shipping page.

Standard shipping to the United Kingdom costs €11.95 and is free for orders of €150 or more. DHL costs €17.95 and DHL Express €25.00.

You can find all shipping options and costs on our shipping & cost page.

We ship to the United Kingdom and many other countries worldwide. You can find an up-to-date overview of destinations, shipping costs and delivery times on our
shipping & cost page.

Yes. If an item does not fit or does not meet your expectations, you can return it within 30 days. Items must be unworn and undamaged; briefly trying an item on to check the fit is of course possible.

Please note that returns from the United Kingdom and other countries outside Germany are at your own expense. You can find further information and instructions on our return page.

Use our Size Guide to find the right size. If you are between two sizes or have questions about the fit of a particular item, we will be happy to advise you personally 📞 +49 3328 3310 370 | ✉ info@albert-kreuz.de | 💬 WhatsApp

Yes, you may briefly try on underwear to check the fit. For hygiene reasons, please always try underwear on over your own underwear and do not remove any labels.

Yes. We are happy to advise you on size, fit, materials and product selection. You can reach us via 📞 +49 3328 3310 370 | ✉ info@albert-kreuz.de | 💬 WhatsApp .

The right undershirt depends on what you plan to wear over it. V-neck or extra-deep V-neck styles are ideal under open dress shirts, while crew necks are a good choice for classic business outfits worn with a tie. For women, undershirts with a deep scoop neckline are particularly discreet under blouses. Find more information in our

Guides.

Our products are made in Germany and Portugal. We place great importance on high-quality materials, careful workmanship and responsible production conditions.

Depending on the product, we use organic cotton, MicroModal, TENCEL™ Lyocell, merino wool and selected performance fibers, among others. You will find the exact material composition on the relevant product page.

Our products are designed for long-lasting use. High-quality materials, careful workmanship and proper care all help preserve their shape, comfort and functionality for as long as possible. Find out more in our guide How long does underwear last?

Please follow the care instructions on the label and on the relevant product page. Wash each item only at the recommended temperature and use a detergent suitable for the material. Proper underwear care helps preserve its shape, colour and functionality for longer.

We focus on durable products, high-quality materials and careful production in Germany and Portugal. A long product life and proper care help conserve resources and reduce the need to replace textiles prematurely.